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Lately I’ve been hacked off with far too many people – and then I met Joan Hughes.

Well, actually I haven’t met her in the traditional sense – she got in touch with me and we exchanged a few emails.

But I’m jumping the gun.

I said I’ve been getting hacked off with people. As some of you may know my full time “day job” is a business that I run as a financial adviser. Over the past few months my already low opinion of the quality of staff working for banks, insurance companies and investment companies has reached an all time low. It wasn’t hard to reach those depths from where they started but given the perilous state of the economy and those organisations you’d expect them to be going out of their way to provide an outstanding service.

Nothing of the sort. They’ve become less helpful to the point of rudeness. They lie, they cheat and they tell you anything to get you off of the phone!

So, my faith in humanity (present company excepted, of course) has taken a beating.

And then along came Joan Hughes.

If you have a website with a link that doesn’t work would you expect the person who clicked on it to let you know? I wouldn’t. It’s just one of those things.

The internet is littered with broken links. Never mind – let’s move on.

But not Joan. She took the trouble to email me to let me know not one but several links were broken on one of my sites. But not only did she tell me that she also prepared a list of the links that didn’t work AND one where the page has obviously been removed to be replaced by a hosting company “holding” page.

Wow. That’s fantastic. I could have left those links broken forever (OK, I know I should regularly check these things).

What actually happened was I’d transferred the domain to another hosting company and one of the folders didn’t upload properly. And, Mr Do What I Say not What I Do hadn’t bothered to check it was all working OK afterwards.

So my faith in human nature has been restored today and by somebody who could be the other side of the world for all I know and somebody I’ve never met to boot!

A quick visit to Joan Hughes Internet Marketing Tips and a social bookmarking of some sort would be much appreciated to help me thank Joan.

Thanks again Joan.